Quick Answer: Can Doctors Receptionists Give Test Results?

What do you say when you call a new doctor?

Making an appointmentLet them know if you’re a new patient.

Tell them the reason for your visit.

Give them the name of your health insurance plan.

Find out if you need to bring anything to the visit, like medical records or current medications.It’s important to know the name of the provider you’d like to see..

How far back are medical records kept?

10 yearsFull records: 10 years after the last discharge of the patient. Full records: 10 years or 1 year beyond the date that the patient reaches the age of majority (i.e., until patient turns 19) whichever is longer. Summary of destroyed records for both adults and minors—25 years.

Can a doctor tell you results over the phone?

Giving information over the phone is reasonable to do if done properly. Clearly, a doctor or a doctor’s office shouldn’t call and leave a message on the answering machine. But if a patient calls for the results, someone in the office should be available to give the test results.

Why do doctors want you to come in for test results?

By meeting in person, your doctor is better able to identify the factors that may be contributing to the undesirable results, including lifestyle, infection, or drug interactions. In some cases, drug treatment can be delayed or even avoided.

Why would a doctor not give test results over the phone?

The main reason is simple – it’s better for you. Often, your doctor’s day is divided into 15-minute intervals. In some situations, calling many patients to communicate results over the phone is simply not feasible.

Is my blood type in my medical records?

If you don’t already know your blood type, finding record of it can be difficult – blood type isn’t on your birth certificate and is not typically listed in records from routine lab work. So, you may need to do a blood type test – and that’s actually quite simple.

Can doctors receptionists see your medical records?

Practice staff, for example receptionists, are never told of your confidential consultations. However, they do have access to your records in order to type letters, file and scan incoming hospital letters and for a number of other administrative duties. They are not allowed to access your notes for any other purpose.

Why do doctors ask personal questions?

Physicians ask a lot of personal questions about your behavior, from sex practices to alcohol and drug usage. The point is to look for risk factors associated with various medical conditions, like sexually transmitted infections or infections caused by intravenous drug injections.

Do I have to tell the receptionist why I need to see a doctor?

WHY DOES THE RECEPTIONIST NEED TO ASK WHAT’S WRONG WITH ME? Receptionists are members of the Practice Team and it has been agreed they should ask Patients ‘why they need to be seen’ to ensure that you receive: the right medical care, • from the right Health Professional, • at the right time.

Do doctors call back with blood test results?

Often a laboratory’s personnel will call or transmit results directly to a doctor’s office for their review. Depending on your doctor’s schedule, you may learn your results via a phone call or online portal shortly after the doctor’s office receives them. However, you should be prepared to allow more time.

Can I remove something from my medical records?

HIPAA doesn’t actually allow people to correct their medical records – instead, it provides people with a right to “amend” the record by adding in additional information. But if a person wants to remove erroneous information, that person is generally out of luck.

Are doctors receptionists allowed to ask what’s wrong?

Reception staff, like all members of the team, are bound by confidentiality rules: – Any information given by you is treated strictly confidentially. – The practice would take any breach of confidentiality very seriously and deal with it accordingly.

Do medical records show everything?

Your records also have the results of medical tests, treatments, medicines, and any notes doctors make about you and your health. Medical records aren’t only about your physical health. They also include mental health care.

Do all doctors have access to your medical records?

4. How are medical records shared? Medical records are shared electronically between providers, specialists, pharmacies, medical imaging facilities, laboratories and clinics that you go to. All the professionals involved in your care have access to your medical records for safety and consistency in treatment.

Do doctors call right away with bad test results?

Most people assume their doctor will call them if they get a bad test result. But new research shows that doctors frequently fail to inform patients about abnormal test results.